Pew Research finds 63% of Americans think AI is advancing too quickly
Despite doubling chatbot usage, most Americans now say AI is moving too fast.
According to the latest Pew Research poll, 63% of Americans think AI is advancing too quickly—a sharp disconnect from the rapid growth in chatbot adoption. Nearly half of U.S. adults (49%) now use chatbots at least occasionally, up from 33% in 2024. ChatGPT specifically has seen usage double since 2023, reaching 44% of respondents. Despite this increased engagement, only 16% believe AI will have a positive impact on society, while 52% expect a mix of positive and negative effects, and 28% anticipate a negative impact.
Generational trends reveal a striking paradox: younger Americans (ages 18-29) are the most frequent chatbot users, with 66% reporting usage, yet 48% of that same group expect negative societal outcomes. The 30-49 age bracket uses chatbots most intensively—34% say they use them daily—likely driven by work tasks (roughly 40% use AI for work). While 30% of Americans feel AI makes them more productive and 28% say it helps them stay informed, trust remains fragile. Pew’s 2024 study found 66% of adults were concerned about AI spreading inaccurate information, a sentiment that persists.
- 49% of U.S. adults now use chatbots, up from 33% in 2024; ChatGPT usage doubled to 44%.
- 63% believe AI is advancing too quickly; only 16% expect a positive societal impact.
- Young adults (18-29) use AI most (66%) but are most pessimistic (48% negative outlook); 30-49 age group uses it daily most (34%).
Why It Matters
Public skepticism may slow enterprise AI adoption and strengthen calls for regulation and transparency.