I saw first hand why Salesforce and other enterprise IT vendors are going to be fucked

A viral post details how small insurance agencies are using Microsoft Copilot for free to automate tasks that Salesforce and other enterprise vendors charge millions to implement. Use cases include summarizing emails, prioritizing client requests, and preparing for meetings—all using existing OneDrive files. The author argues these were previously $10-15M Salesforce projects requiring complex integrations, but are now handled instantly by an out-of-the-box AI assistant, threatening traditional SaaS business models.