Google Maps' Ask Maps adds agentic ordering, hotel booking, and personal AI

Google announced major upgrades to Ask Maps, transforming Google Maps from a navigation tool into a full-fledged agentic assistant. Users can now ask conversational queries like "Where can I order vegan avocado toast and an oat milk latte near home?" and receive curated restaurant suggestions. After selecting a spot, they can tap "Order online" to fill a cart and check out through supported platforms including Square, Toast, and Uber Eats — all within the Maps flow. Similarly, hotel searches now compare prices and availability for queries like finding a top-rated, artsy hotel near a conference, with links to external booking pages. Event discovery is also included, surfacing comedy shows and live music with ticket-purchase links. These ordering features are initially rolling out to users in the U.S.

Alongside these agentic actions, Google is introducing Personal Intelligence to Ask Maps, which draws on a user's Gmail and Google Calendar to answer questions about upcoming flights, reservations, and hotel details — for example, "What time will I land in Vancouver on my upcoming flight?" This opt-in feature is off by default, giving users control over their data. Ask Maps will also remember previous conversations, so users can resume planning trips without restarting, and a new live transit widget provides real-time delay updates across all markets where Ask Maps is available. These moves signal Google's push to make Maps an end-to-end task completion layer, blending real-world services with personal context.