SouthLight's DIGI-Command AI platform unifies telecom ops with Google integration
Cloud-based PaaS automates service management and network orchestration for providers
SouthLight Services today announced the launch of DIGI-Command, a cloud-based, scalable Platform-as-a-Service (PaaS) designed to help telecommunications providers, resellers, and enterprise organizations modernize and streamline digital ecosystem management. The platform unifies operations including product catalogs, customer relationships, sales tracking, ordering, fulfillment, and network orchestration within a single intelligent environment. Initial launch includes complete integration with Google Workspace and Google Voice, enabling seamless management of communications, collaboration, provisioning, and user lifecycle from a centralized interface. DIGI-Command combines enterprise-grade tools (CRM, ERP, CPaaS, ITSM) with AI-powered orchestration and predictive service management to improve operational efficiency, accelerate onboarding, and deliver actionable business insights.
Core applications span UCaaS/CCaaS management, Google Workspace administration, work order tracking, customer onboarding, and third-party platform integration. Key features include unified CPaaS for routing, SMS, and advanced voice; centralized provisioning; role-based insights for executives; vertical-specific solution bundles; and intuitive KPI-focused dashboards. The platform supports telecom providers, MSPs, UCaaS/CCaaS operators, channel partners, and enterprises seeking greater agility and scalability. CEO Tina Telson emphasized that DIGI-Command simplifies fragmented telecom and cloud ecosystems, improving visibility and scalability. The solution is available immediately through SouthLight Services.
- DIGI-Command is a cloud-based PaaS unifying CRM, ordering, fulfillment, and network orchestration with AI-powered automation
- Complete integration with Google Workspace and Google Voice for centralized communications and user lifecycle management
- Includes role-based insights, vertical-specific bundles, and flexible pricing models designed for telecom providers and enterprises
Why It Matters
Consolidates fragmented telecom operations into one AI-driven platform, reducing overhead and accelerating service delivery for providers and enterprises.