C1Secure Launches SmartAI Ops to Enhance ServiceNow AI Control Tower
New workspace app provides continuous operational and cost visibility for enterprise AI.
C1Secure announced the availability of SmartAI Ops, a new workspace application designed as an operational companion to ServiceNow's AI Control Tower. Launched on May 6, 2026, SmartAI Ops extends enterprise AI governance by providing continuous operational and economic visibility across AI systems running on ServiceNow. The tool offers real-time AI economics and productivity intelligence, enabling organizations to monitor costs, resource utilization, and output quality of their AI workflows directly within the ServiceNow ecosystem.
The application addresses a growing need among enterprises: understanding the true cost and productivity impact of their AI deployments. By integrating with ServiceNow's existing governance framework, SmartAI Ops gives administrators dashboards and alerts on AI model spending, usage patterns, and performance bottlenecks. This allows IT and finance teams to make data-driven decisions about scaling or optimizing AI services, ensuring that AI investments align with business goals while maintaining compliance and operational efficiency.
- SmartAI Ops provides real-time tracking of AI costs and resource usage within ServiceNow.
- It acts as an operational companion to ServiceNow AI Control Tower, extending governance capabilities.
- The tool offers productivity intelligence to help enterprises optimize AI performance and spending.
Why It Matters
Helps enterprises control AI costs and performance in real-time, bridging finance and IT operations.