Adecco hits 1.2M AI candidate interactions, cuts time-to-deliver by 50%
250,000 fully automated interviews completed across 50,000 jobs in 10 countries.
Adecco, a leading global workforce solutions provider, announced a major milestone in its AI transformation: over 1.2 million AI-powered candidate interactions across 10 countries, including 250,000 fully completed interviews for 50,000 jobs. This volume equates to more than 12 years of continuous conversation time. The company deployed AI agents across seven recruitment stages—pre-screening, talent pool management, recruiter support, customer service, onboarding, and voice capability. Notably, 51% of interactions occur outside traditional working hours, offering candidates greater flexibility.
Business impact is significant: lead markets saw a 50% reduction in time-to-deliver, fill rates exceeding 80%, and customer satisfaction scores of 4.3 out of 5. A distinctive innovation, the Redeployment Agent, proactively reconnects with candidates within days of an assignment ending, creating personalized future opportunity profiles. Adecco is now expanding this high-volume AI recruitment capability into additional countries, especially for sectors requiring large-scale talent deployment. CEO Christophe Catoir emphasized that this proves AI's proven impact when designed around people, combining talent, tech, and touch.
- 1.2 million candidate-agent interactions across 10 countries, with 250,000 completed interviews.
- 50% reduction in time-to-deliver and fill rates above 80% achieved in lead markets.
- Redeployment Agent proactively reconnects candidates within days of assignment end.
Why It Matters
AI-driven recruitment at scale cuts hiring time in half while improving candidate access and satisfaction.