Warning: They are swinging the ban-hammer

A developer has publicly reported that OpenAI abruptly banned three ChatGPT Pro subscription accounts belonging to his family, resulting in a total loss of €660 in prepaid service. According to the user, the accounts were used for legitimate purposes: one for wedding planning and two for code review assistance, with each account making only 30-45 Pro requests. No warnings, explanations, or refunds were provided, and all bills were paid via the same credit card with no suspicious IP or automation activity.

The user, who was also developing an AI assistant called Twinr for elderly care, expressed confusion over how such a project could violate OpenAI's Terms of Service. The incident, shared on Reddit and GitHub, has sparked widespread discussion about the lack of transparency and appeal processes in AI platform moderation. This follows a pattern of similar complaints where users report sudden bans without clear justification, raising concerns for professionals and businesses relying on these services for critical workflows.