Jira’s latest update allows AI agents and humans to work side by side
New 'agents in Jira' feature treats AI workers like human employees in the same project dashboard.
Atlassian is launching a major AI integration for its flagship project management tool, Jira, with the new 'agents in Jira' feature now in open beta. The update, announced by Chief Product and AI Officer Tamar Yehoshua, allows enterprises to assign and track work for AI agents—such as handling tickets and tasks—directly within the same Jira dashboard used for human employees. This move aims to address the growing 'chaos' of managing disparate AI tools by providing a unified platform for human-AI collaboration, helping teams potentially achieve '10x the work' with better coordination.
Technically, the feature enables managers to loop AI agents into existing projects, set deadlines, and monitor performance metrics just as they would for human team members. This side-by-side visibility is designed to help companies identify where AI agents are most effective and calculate ROI on AI investments. Yehoshua emphasized this is just the first step in Atlassian's plan to deeply integrate AI across its software suite, focusing on enhancing productivity within established workflows rather than creating new, siloed tools.
- Atlassian's 'agents in Jira' is now in open beta, treating AI as assignable team members within the project dashboard.
- The feature provides unified visibility to manage and track AI agent tasks, tickets, and deadlines alongside human work.
- This is the first of many planned AI integrations aimed at reducing workflow chaos and measuring AI agent ROI.
Why It Matters
It provides a scalable framework for enterprises to deploy and measure AI productivity within real-world team workflows, not in isolation.