Deepgram Now Shows You Exactly What Its AI Speech Service Is Doing

Deepgram, a company that makes speech-to-text and text-to-speech software, has added two new features for businesses that run its AI on Amazon's cloud. Before, customers could see if the service was up and how many requests it handled, but not what they were paying for or how the technology was working. That made budgeting and capacity planning a guessing game. Now Deepgram is making that hidden information visible.

First, Deepgram now sends billing and usage details straight to Amazon CloudWatch, a monitoring tool. These are the same numbers that show up on your AWS bill. So a business can see exactly which features and models are driving costs, without installing anything extra or opening new network connections. That helps explain surprises on the monthly bill and lets teams plan better.

Second, Deepgram added support for Prometheus and OpenTelemetry, two standard tools used to monitor computer systems. These give a much deeper look at how the AI hardware, like the GPU chips, is performing. Engineers can spot bottlenecks and plan for growth. Importantly, all this data stays inside your own Amazon account. That's a big deal for companies with strict data and privacy rules.

What does this mean for you? If your company uses AI voice features like call transcription or voice assistants, you'll have more control over spending and performance. It's like getting an itemized receipt for a service that once said 'you owe this amount' with no explanation. Less guesswork, fewer surprises, and a clearer path to scaling up.