Claude AI Goes Down Again As Outages Pile Up

Anthropic's Claude AI service suffered a series of disruptive outages this week, with users experiencing multiple service interruptions between April 6-8. The most recent incident on April 8 involved what Anthropic described as an 'elevated rate of errors' specifically affecting the Sonnet 4.6 model that powers Claude and related services. In practice, this meant the system would appear to be thinking but never deliver a response, leaving users staring at loading prompts. The issue lasted several hours before Anthropic implemented a fix and moved to monitoring status.

This outage followed a separate 'major outage' on April 7 that lasted approximately 90 minutes and disrupted access to both Claude and Claude Code. The problems affected multiple platforms including the web app, mobile access, and developer tools, with some users reporting lost work and authentication failures. Despite Anthropic reporting systems as operational, user complaints continued to surface about login failures and chat errors, with hundreds of reports documented across outage tracking platforms. The incidents underscore the infrastructure challenges AI providers face as demand surges, forcing organizations to consider fallback options and multi-provider strategies for critical AI-assisted workflows.