Build unified intelligence with Amazon Bedrock AgentCore
Amazon's new Bedrock AgentCore tool builds AI agents that query multiple databases simultaneously.
Deep Dive
AWS built CAKE (Customer Agent & Knowledge Engine) using Amazon Bedrock AgentCore to solve internal sales data fragmentation. The agent coordinates specialized tools to query Amazon Neptune, DynamoDB, and OpenSearch in parallel, enforcing row-level security. It delivers unified customer insights from sources like Salesforce and support tickets through natural language queries in under 10 seconds, replacing hours of manual dashboard toggling for sales teams preparing meetings.
Why It Matters
Eliminates data silos for sales teams, providing complete customer intelligence 60x faster than manual methods.