Boomi, ServiceNow deepen AI data partnership for enterprise workflows
Boomi joins ServiceNow's Workflow Data Network to unify data for AI agents.
Boomi and ServiceNow are deepening their partnership to help enterprises activate and govern data across systems as businesses accelerate AI adoption and workflow automation. Boomi will become a launch partner for the ServiceNow Workflow Data Network Passport Program, allowing customers to access Boomi's integration and data activation capabilities directly through the ServiceNow AI Platform. The expanded partnership strengthens ServiceNow's Workflow Data Fabric by enabling organizations to connect systems and data sources outside the ServiceNow ecosystem, providing real-time, trusted data to AI agents and workflows.
Under the partnership, Boomi will extend ServiceNow's Workflow Data Fabric through enterprise data connectivity, master data synchronization via Boomi Data Hub, and support for ServiceNow Zero Copy capabilities across legacy and hybrid systems. Customer Lightedge, a joint customer, consolidated several legacy integration tools into a unified platform, improving workflow visibility and supporting AI-first CRM operations. Boomi CEO Steve Lucas noted that enterprise AI success depends on activating and governing operational data, and the partnership turns AI from experimentation into real operational impact.
- Boomi becomes a launch partner for ServiceNow's Workflow Data Network Passport Program.
- Partnership extends ServiceNow's Workflow Data Fabric with Boomi Data Hub and Zero Copy support.
- Customer Lightedge consolidated legacy integration tools, reducing complexity and improving AI-first CRM workflows.
Why It Matters
Unified data access is critical for scaling autonomous AI agents and enterprise automation.